I Hate the council

Need to vent my anger. I am currently in the process of a mutual exchange to a house more suitable as

i won’t have a lengthy walk on my bad day’s. The other womans council have said she can move this

Saturday so i rang my council and the lady who is dealing with it was on annual leave last week!

So now i’m being told she needs to go through the e mails she missed whilst away and will get back to

me at the end of the week. Do these people not realise how stressful moving is and having one day to pack

etc is not on, let alone trying to book a van and get people to help! I have a bad feeling they might say

the following weekend which is after my MS appt and is also my BF birthday who will be moving me.

I really think that when you are a council tenant you get looked down on and treated like a dog. i just

hope the other woman will wait if they don’t let me move this week.

Sorry rant over

Sonia x

Oh Son, this is so distressing for you. There are some things we just have no control over and this is one of them, eh? I dont think the woman in question is looking down on you. She doesnt see you as her priority is all. I feel like peole dont see my case as their priority either.

We are at the mercy of these faceless beaurocrats and there is next to nothing we can do.

If your move is delayed a week, then I hope when it does happen, it is good and you will have nade the right choice to move.

Try to hold it together, eh? Would it be possible to speak to the woman you are swapping with, to explain your side of things. Surely she can wait a week?

luv Pollx

Its very upsetting Sonic that these people have no compassion and empathy…if she did she would reaslise how much this would mean to you in terms of quality of life.

Sadly many of these people are clerks with not a lot of thinking outside the box.

To be truthful, since I have been ill I look back on some decisions I made in my work capacity and I would make different decisons now that I have suffered being at the mercy of beaurocrats myself.

They just don’t know any better !!

Hold it together and as Poll says I am sure the other lady will wait a week.

Let us know how it goes xx

Hi Sonia

Can you phone again and ask to speak to a manager stress the importance of the exchange on medical grounds. Surely another housing officer could deal with this in her absence, you just need someone who will take ownership of it! At the very least they should be able to give you an indication of when you are likely to be able to sign for the property, move etc and this may help you get organised.

Im sure you wont miss out though over a week, good luck!

Hi Sonia

Can you phone again and ask to speak to a manager stress the importance of the exchange on medical grounds. Surely another housing officer could deal with this in her absence, you just need someone who will take ownership of it! At the very least they should be able to give you an indication of when you are likely to be able to sign for the property, move etc and this may help you get organised.

Im sure you wont miss out though over a week, good luck!

Thanks guy’s, she is back this week but when i phoned she just passed a message through to the lady i was

speaking too saying she will speak to me the end of the week. I did stress that i really needed to know

asap because of getting help and a van etc but she just relayed the same message once again.

I will be ringing again Thursday morning as the lady i’m doing the exchange with wants to book a van

although i have explained to her that i’m doing all i can.

Sonia x

I hope it all works out OK Sonia. Small minded people seem to take great pleasure in throwing their weight about given any opportunity - take heart from the fact that you are moving into the council area with the decent housing person and away from this one!

Karen x

Well i’m not moving this Sat . All because the lady who signs the move off was not in work yesterday,

and she signed it off this morning but the other lady who has to book the appt to sign is off sick!

Only she out of all the staff can possibly do this so what if she is off next week too! No wonder i hate

them, at every possible hurdle after trying so hard to get this to happen they have messed it up.

Lets see if she is in next week or else i will be demanding to speak to higher management.

Rant over sonia x

Hi sonia, Thats normal for council offices, theyre all jobsworth - or seem to be. I hope I didnt upset anyone by saying that. I had a similar thing happen when first went sick, I put the forms in for rent rebate and was very nearly evicted threatened of it because of the council, so your allowed to rant all you like. Its a shame though because you worked so hard to acheive the move and they mess it up. Good Luck Sonia . Frank.

Another point is , move anyway as planned, theres not much they can do, its only paperwork. I dare you ! :wink: If you have any probs just say you had my full permission Frank.