*I can log into the site but not the forum* - potential fix

Hi guys

We’ve had some enquiries from users who can log into the site ok, but then get an error message when they click on ‘edit forum profile’ or when they try and click on a forum post.

We’ve raised this urgently with our developers who are looking into it.

Meanwhile, this fix seems to be working for some people:

Once you’ve logged in, navigate away from the forum to another part of the site using the global navigation buttons at the top of the page (home, MS support etc), then navigating back to the forums – (click MS Support then Online Community) or go to

Logging out then in again also seems to be working for some people.

Thanks for all your patience while we’re getting used to the new forums - we’ll update you as we progress.

Best wishes

The New Media Team