I just wanted to reflect on my trip to London this week via SW trains. This was my first trip to London in a wheelchair and I was very nervous about going on the train. I hope I am not tempting fate in relation to future trips, but SW trains were excellent last week - on the return trip I caught an earlier train to the one I had booked assistance for, but the staff on the platform just got on with it and got me on my way. Signage at Waterloo for wheelchair users is another matter but hey ho.
We went to the Lyceum theatre - they were exemplary. We were escorted from the door to our seats, the wheelchair was taken away when i decided to transfer to the seat, then whisked back without us having to ask at the interval and the end. The way they treated me makes we want to go back again - whether we can afford it again is another matter… ANyway top marks for the Lyceum and SW trains on this occasion.