Yesterday we went to pick up a ‘new’ car (well it is only 7 months old!). Arranged with the company we were buying it from to go in a bit early so that we could go and get the tax disc as I am tax exempt. We had organised it so that the insurance ran out on the old one at 12:30 and transferred to the new one at 12:30. The post office was only a couple of miles away so shouldn’t have been a problem!?!
Hubby went into the PO at 12:10 with all the relevant forms and came out fuming - she wouldn’t do the new one until 12:30 because “IT WASN’T INSURED!” - he explained that it was in secure private premises and that we still had the documents to complete so we would not be driving it until after 12:30 when it would be insured. “Computer say no” was the reply. So we had to wait until 12:30 by which time we were driving a car on the road that wasn’t insured because the insurance had expired on the old car!!!
Eventually we left the premises at 14:00 with our new car duly “taxed and insured” after fortunately getting the old one back to the car show rooms without incident.
Anyone else had similar problems and how did they overcome them?
Frustrated and stressed - Ann