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Forgotten password and setting new one

I forgot my password and clicked on the link so I can set a new one. Trouble is, in order to change the password I have to enter my previous password. Er, I FORGOT THE LAST PASSWORD WHICH IS WHY I NEED A NEW ONE

Can the powers that be on this site tell me how I can get round this problem???

thanks.

hi hyder

yes, contact one of the admins and they should be able to help you.

i was off the site for 6 months because my email provider (bt.com) suddenly didn’t know me.

so i couldnt enter my email address and couldn’t get any further.

my technologically adept son helped me set up a new email account (gmail.com) and i had to make a new password but i’m back on now.

carole x

Hi hyder,

When clicking on the forgotten password link on the login screen: https://community.mssociety.org.uk/login/regular, you should be sent an email with a link to change your password. It shouldn’t ask for you old password.

This maybe a glitch, we will take a look at this today.

Many thanks,

Steph (Admin)