Hello, I don’t mean to be rude but why has my avatar been taken away? I have already asked this question but as of yet had no response. I am not the only one this has happened to and would be very pleased as to know the reason especially as I don’t think a picture of a cat is offensive, now it would be a different story if I put a picture of myself as my avatar!! I would be most grateful if someone would reply. Many thanks.
Hi Janet, none of the web team has removed your avatar. We’ve had no other reports of missing avatars, so I’m assuming this is just a technical glitch - feel free to go ahead and upload a new one.
I managed to upload it before without any problems the actual photo is 49.4 kb so I’m guessing it must be the pixels that have changed. I saved everything before but it just says it’s to big to be uploaded. Sorry to be a pain but it’s a puzzle to me as to why it won’t upload.
Try cropping the photo a bit before uploading if it is a bit too big… Save it as a photo to whatever photo suite you use and edit it and then upload it again…