I write this as a new thread because I do not want to highjack Anitra’s thread about the way her bank has handled her instructions for paying her council tax.
As many of us do, I am moving over to online banking. Yesterday, I went to pay the bill from my Water Company. Can I do this online? Yes. And there is the catch – do it on line with their bank, using their bank’s own system – and to do that you have to start an Internet Account with their bank. Now their bank features regularly in the “Financial Advice” pages of several newspapers for getting things wrong, screwing things up, and generally messing people about. Am I going to give them any personal details? No Way!
It is only a half-yearly payment, so I took the time to go into town (to my own bank) and let them sort out the payment by direct transfer with my card plugged into their machine on the counter.
Now I do not have an account with most of the High Street banks, or with eBay or Paypal, so any of the attempted scam e-mails really stand out (and I get several of these every week), but I can see the need to be ever more careful as my own mobility gets worse and I have to use the online services more and more.
Think first – give the details second.