DLA has turned me into Victor Meldrew


A letter has just popped through the door from DWP.

My application for DLA went in a few weeks ago. I had had a “we are reviewing your claim” letter a fortnight ago and I got a phone call from my lovely GP last Friday evening to tell me that she was completing her request for information from DWP so, all in all, I thought that the letter was just another “we are still checking letter”.


Higher rate mobility and mid-rate care.

Sorry for the capital letters and shouting but I have been crying and shouting for joy since I got it

I thought that I was bombarding them with information but I never thought that they would surrender so easily! I got so much help from the Benefits and Work site and my GP is the most fantastic person (not just with this). Thank you, thank you, thank you.

I sound like a starlet on Oscar night but I am so happy!

brilliant! i like victor lol


ellie x


First of all congratulations! Bet that a weight has been lifted off you.

I hope you don’t mind me asking but how much information did you put into your application. I’m in the process of starting on and am unsure of exactly how much information they are looking for.

I went to my local CAB just to ask a quick question but the person I saw was as useful as a chocolate teapot. I’m getting quite confused and anxious about completing this. Hopefully it will all be worth it (until I’ll probably have to do it all again when it changes to PIP)

Many thanks in advance

Try and get help filling the form in from somebody who knows what to put to get you the best rate, I got somebody from my local disability group and I was awarded higner rate mobility and care, I was very grateful as I would never have been ableb to word my claim as well as he did.

Good luck DLA really helps

Of course I don’t mind you asking.

The first thing for me was having a superb GP.

The next and the very best thing that I did was to sign up to the Benefits and Work website ( They give very good advice about how you should approach each of the questions and they give some very good pointers as to how you can avoid ther “elephant traps” in the form.

What I did learn from them was that BREVITY is not your friend. My answers were long. Very, very long.

I didn’t try doing it on line. I usually prefer to fill forms in on line but I HATE the government website.

I got the paper forms. Filled in the straightforward pages (name, address etc) by hand, drew a line through the ones that were not appliacable and then for other every other question I wrote “See attached pages ___ to ____”

Then I completed the answers to each question, in order on a long, long Word document. Each page of that document was numbered and had a header with my name and address so it didn’t get lost.

DWP have designed the form on the basis that you will only need 1 additional page to put your answers on.

HAH! HAH!!! My form (and remember it is 38 pages long to begin with) had 34 (yes, THITY FOUR) typed pages of answers attached to it!!!

Then I included copies of every neuorlogist, MS Nurse, clinical psychologist, opthalmology letter or report that I had received (I have a large file of medical letters) I even included my optician’s prescription (I have prisms in my lenses) and my audiologist’s presription/report (I have hearing loss and wear hearing aids)

It took me ages to do (I nearly didn’t get it to them in time for the cut off for backdating any award) and I hated every minute of it. I really had to hold a mirror up to myself and see everything that MS had done to me. I didn’t like it, but it looks like it was worth it in the end.

It definitely confirms what I learnt when I applied for my Blue Badge - you have to give the person assessing you enough hooks to hang their decision on. Identify the symptom/problem and then explain why it is relevant.

The form is very geared towards short, simple answers but it is not enough to just say “I have symptom A” and move on. You have to say:

"I have symptom A; and

It affects me in the following ways X, Y and Z; and

X happens this many times a week/month, Y this many and Z this many; and

Here are specific examples of how it affects me as follows …"

It’s very lengthy and time consuming. You end up using the same answers in more than 1 answer so cut and paste is your friend here.

I reckon that I just BORED them into submission. I know how I would feel at work if a completed form the size of War and Peace landed on my desk

How lovely, some good news, about time you got something good through the letterbox. Your gp does sound brilliant, but she will only have said it like it is, so you obviously must have been struggling pre this award.

Treat yourself and keep smiling, Im so happy for you.




Congrats on the award.

The person who decides the award doesn’t know you or how this illness affects you.

It was the same with me.

I needed to descibe how every symptom impacts me in day to day life. I got high rate mobility, which I feel was correct,

Simply saying ms is a progressive illness is not enough as everyone is affected differently.

I likened the form to how I handled my neuro appointment. If not done honestly & fully can make it difficult to get a dx Civil servants are just that… not specialists and they need to see the true impact of how ms affects you.

Many of us have problems with neuros / gps / ms nurses… no wonder medically untrained civil servants can make a decision without all the facts & information.

All the best


Hi Boblatina Congratulations! I hope this makes all the difference to you! Teresa xx

Hi, well done, now you relax, you’ve got through the application process well. Cheryl:-)