I use access to work for taxi fares and it was easy and straightforward, unlike every other thing I’ve tried to claim!
I contacted Access to work, got my local number from the internet, I was assigned an advisor, who deals with everything for me, he gave me his email address and direct line telephone number.
I supplied 3 quotes from local firms, they chose obviously the cheapest one, you set up an account with the taxi firm who invoice you monthly, with set fees for journeys.
My employer does not contribute for my journeys to and from work, however when I need to travel within my working day, my employer pays 40p per mile towards it.
If you have a free bus pass, then you don’t pay anything towards the journeys, if not, then you pay public travel costs which they estimate usually at 25p per mile.
You are awarded an agreed number of taxi journeys per month, which you can use up to each month.
You complete the forms they send you, one every month, get your boss to sign them off, send them in and they pay you into your bank account within 10 days.
I’ve found it straight forward and such a help with the fatigue and my 45 minute journey to and from work.