I posted a while back about getting a Walker (Rollator). A request was put in by my physio (MS Centre) and, eventually, I was visited by another physio for an assessment. He then ordered the walker but, when it was delivered a week later, it was the wrong one. The chap who delivered it said I could try it out and I could then contact them to come and collect it if it didn’t work out. There is even a sticker on it with a phone number
Imagine my surprise when I phoned and was told that they don’t collect items under a certain value. I spoke to the chairman of the local MS Society branch and, apparently, this is very common. No wonder so much NHS cash is wasted!