I was recently on holiday in Cullen in Moray, and wanted to hire a manual wheelchair as my husband can’t get my power chair in the car.I contacted the Red Cross but they don’t hire to holiday lets
They suggested a national company, Mobility Hire.
I ordered a manual wheelchair on 1st July for delivery on 7th July. It didn’t arrive so I phoned and was told it was a 3 day delivery. My order was more than 3 days before. I was given a new date of 9th July and it arrived late afternoon.
Given the delivery charge was over £90 I would have been cheaper and quicker getting one from Amazon and donating it yo a local charity when my holiday finished.
I just wanted to warn everyone to be very careful if thinking of using this company
I have had MS since 1980 and should be used to companies ignoring my needs.!
Hey there,
Thanks for the warning. What a terrible waste of time & money.
Just a thought, I bought a portable Power Chair that can dismantle into 5 pieces (Captains seat lifts off, both it’s arms detach, the battery & rear wheels folds) so not too heavy for hubby to put into his car. He rebuilds the power chair when we get to the destination! Bit of a faff for him. It’s a normal power when put together & only dismantled for the car. Most times I use it for independent travel on buses so it stays in one piece for me to come & go as I please.
My power chair also dismantles rather like a transportable mobility scooter to go in the car, but I also have an attendant push wheelchair (both bought by me, no nhs funding).
If you’re thinking of buying one then why not keep it instead of donating to charity?
That sounds so frustrating, especially when you’re just trying to enjoy a holiday and not deal with extra stress. £90 for late delivery is ridiculous tbh. I’ve heard a few people say similar about big national hire companies; they promise but don’t deliver on time. Sometimes local mobility shops near holiday towns are way more reliable and cheaper too, plus you can actually pick up the chair yourself if needed.
Your idea of just buying one off Amazon (or even second-hand) and donating after the trip actually makes a lot of sense, especially when you factor in those delivery fees. Thanks for sharing this, it’s a good heads-up for others planning holidays.