Nerve pain management

Hi, I was diagnosed with MS in April and have since discovered that an issue I had back in October was due to my MS.

I have been left with constant pain and pins and needles in my hands. My MS nurse has asked my GP to prescribe me pain relief for this bit they are refusing they say my neurologist has to do this or tell them what I can have. My neurologist says my day to day care should be provided by my MS nurse and my GP.

I feel like I’m going around in circles but getting no help from anybody. Has anybody else experienced this. I don’t know where to go from here.