Neck and back ache

Hello

I am really struggleing with my neck and back. It aches all the time and feel like I need a massage all the time. It 's really uncomfortable. I was just wondering if anyone else suffers with this and what they do to relieve it? My mum suggested me ringing my MS nurse and asking what she would suggest but she is always busyand uncontactable so any advice would be helpful please?

Thanks