A year and a half ago I attended the scanner dept, the staff asked routine questions including if I’d had an MRI before.
I confirmed I had and mentioned the registrar I saw wanted a Contrasting mri. The radiologist said that her form only requested the normal mri and so this is what was done.
I’ve since changed hospitals and last month my consultant requested a contrasting mri. I particularly paid attention because I knew this was overlooked at the previous hospital. My new consultant explained I’d have an injection.
When I arrived at Radiology, the routine questions were asked and I specifically referred to Contrasting mri. This time the radiologist said his records didn’t ask for this. I asked him to please double check because this type of error happened at the previous hospital (and I’d left there due to 9 years of errors and omissions). He checked his records and said it was definately not a contrasting mri request.
The mri was completed & the following day I rang the consultants secretary and explained my concerns. She confirmed the consultant HAD requested a contrast mri but his writing was so poor on the request card, it must have been overlooked!!!
She told me she would look into it and call me back. A week later I rang her to chase up and again was told she’d call me back. Another week has passed and still no call back.
I’m so frustrated, does anyone have any advice?