Ive got MS and can’t get out on my own. Hubby is 61 and has just received a letter telling him he is a vulnerable person and must stay in for 12 weeks. Not me, HIM! I suppose it’s because he’s diabetic.
The only way to get shopping is to have it delivered then, but there are no delivery slots anywhere on earth for any of the supermarkets.
The supermarket online accounts are mine not his so we haven’t appeared on any vulnerable person list for the supermarkets. The email addresses I’ve got for the supermarket accounts are different to the address he gave when he registered as a vulnerable person in response to his letter. He rang back to change the email address but got through to an automated system and has no idea if his email address change or not. I have tried ringing the supermarkets up but none of them re accepting phone calls. The government helpline number only has a recorded message. It’s a shambles.
What do we do? Just ignore the letter and go shopping anyway? It’s absurd!
Flo xx
I heard/read somewhere you stand a better chance if you are online at midnight, I don’t know if it’s true or not but worth a try.
Stay safe
Jan x
1 Like
If your local authority have an office open you could ring to ask for advice/help.
Jan x
Hello, I’m sorry your having this problem, if you register online with the email he gave them it will recognise you, I have MS and I got a letter but it’s because I have Asthma/COPD (never smoked please don’t think I do) but I got a letter, but also on the letter is a bunch of charity’s that can go out and do the shopping for you, where about safe you and maybe I can help you find the correct charity xx
please worrying can worsen your MS so try not to and I don’t mind taken the worry and helping out! Il check on again later to see if you have managed or not x x
Yake Care God Bless you and your Family x x x
I think everybody is a little confused about this still including me, I seem to recall reading somewhere that when you register on the governments website or if when the NHS write to you to tell you to seat isolate for 12 weeks you are given a special identification number that enables you to use portals to access home deliveries.
I have checked on Sainsbury’s website just out of curiosity and there doesn’t seem to be any way of accessing any portal, it just says we have not been able to identify you as one of the vulnerable or elderly customers.
if it is true that the supermarkets are giving priority delivery slots to those who are extremely vulnerable or elderly how can They identify individuals who are on the extremely vulnerable list
as far as getting a delivery slot from another supermarket it’s just a question of perseverance I finally managed to get one although I will have to wait three weeks for it, in the meantime my supplies of some items will just have to be stretched out as far as possible, although my OH has been going out once a week but shops like a hungry 9 year old, even with a shopping list, I might not get some of its contents.
i’ve also got a Morrison’s food box coming this afternoon but I suspect that those can be quite hit or miss as I believe they are working to a weight consequently heavy items such as cheap carrots and cheap onions and several tinned items are added to the box to bulk up weight. I might actually end up trying to do a product swap with my next door neighbours if they have anything that I could swap with them for some of the contents of this box, like washing up liquid or teabags.
or you could try google type “the name of your council Coronavirus support hub” and see what’s available through this service mine was useless but it is a London borough! or your local Parish might be offering something. Some neighbourhoods have leafletted, we’ve had nowt!
incidentally you say your husband has diabetes is it type one or Type II I’m a Type II but also have five other risk factors in addition and have not received any letters and I don’t expect I will.
I got woken up in the early hours and this thought occurred to me. While I was awake I decided to stir myself and get on the iPad. I managed to find two slots. One with Waitrose for this Friday and one with Asda for next Tuesday.
They were click and collect not delivery but I grabbed them both. Hubby is now collecting from Waitrose on Friday and Adsa on Tuesday.
This was at 4 in the morning. So yes there’s a better chance in the twilight hours.
Click and collect is better than shopping in the store.
1 Like
Thank you for this because I’ve found out that the District Council supposedly help. I haven’t phoned them yet but I’ll do it shortly.
Same here, the information isn’t getting through.
I’ve found out the council helps and will ring them shortly.
My food box came! I got roughly £30 worth.
1 packet of sausages
2 large chicken breast
1 large packert of mince
1 large packet of
1 packet of ham
2 branded tins of soup
1 branded tin of beans
4 servings of microwave rice
2 packets of savers pasta penne
1 carton of pasta sauce
1 kilo carrots (peel, slice, blanch and freeze)
1 kilo onions ( what the bl**dy hell am I gonna do with a kilo onions)
1 while cabbage (would’ve preferred a Savoy)
1 slightly wobbly cucumber
1 packet of baby potatoes
1 packet of butter
1 packet of cheese
1 packet of pitta bread
1 sliced white loaf
1 small cravendale milk
1 large kitchen roll
4 rolls andrex loo roll
I would have taken out the cabbage, pitta bread, cucumber and onions and put in stock cubes, brown sauce and tea bags! But hay I’m not working to a weight!
I might have paid another £10 more for those things and some breakfast cereal (porridge), apples and washing up liquid (OH wants biscuits and crisps but he’d soon grumble if we ran out of tea bags)
Register yourselves on government website (if you can!) Apparently MS doesn’t qualify as vulnerable, but you may get your husband on (change your supermarket to his name if you do!) Good luck! https://www.gov.uk/coronavirus-extremely-vulnerable
2 Likes
Somewhat greedy taking both slots. What about others? You complain about how difficult it is to get a slot and immediately turn selfish.
3 Likes
I have MS but not on the vulnerable list as not on DMD.
I’m getting click and collect at ASDA or Tesco. I’m in scooter in supermarkets so usually ask people to get things from high shelves, can’t do that and don’t want to go out. Here are my tips :- (only telling people who need deliveries/C+C, not my able frends)
Cracked the Tesco code. Dates are three weeks ahead.
23.45. Log in to Tesco website.
Go to delivery or C+C and last date available.
Keep refreshing page.
23.50 exactly, the queue starts - you get a TESCO van on screen and tells you you’re in a queue page automatically refreshes.
00.00 slots become available.
Choose a slot, throw something in the basket (1 item enough) then pay - means other people get a chance to choose slot.
You can change your order anytime up to the night before.
Last night all slots available for click and collect.
ASDA
Similar - slots available at midnight.8 days ahead.
Good luck
Jen
I think there are a lot of variations to this. Obviously different supermarkets will work differently but I think it also depends on location as well.
The logistics of providing vans for deliveries will depend on staffing but also on what they are already doing byway of deliveries. A certain Orange coloured supermarket in my area release delivery slots throughout the day and suddenly all slots might become available for one day in the next week. I assume this is because they have now found a van and driver for this area. The slots will disappear (and sometimes re-appear for a short time) quickly as folks book them and then juggle them.
It really is a case of very annoyingly sitting by the PC or Laptop and clicking refresh as often as possible. As soon as you seen a time come up then book it, don’t hesitate or you may miss it.
Most will allow you to reserve the slot until a time later in the day by which time you will need to have selected at least one thing and checked out. Once you have checked out this will ensure you have the time slot. You can amend your order up until late in the day before your delivery day but remember to check out again otherwise you may lose your slot.
REALLY? Two click and collect slots, one this week and one next week. Why is that selfish?
How often do you do your shopping? Are you one of these well of people who can get a monthly shop done all at once?
I did that yesterday and they were very helpful indeed. They put me in contact with a volunteer to do my shopping now immediately.
1 Like
I’ve have an update now.
the local council have put me in touch with a volunteer who will do my shopping. THEN LATER ON YESTERDAY Tesco gave me priority delivery slots. It’s the one supermarket we don’t use but do have an old account lurking with them.
No other supermarkets have contacted me with priority slots, only Tesco. It’s weird that it’s Tesco but it’s a blessing.
Asda is my regular and local. I haven’t used Tesco online or been there for literally ten years or more - but Tesco is the only one to contact me. Ah well!
Tesco have contacted us now. Hubby got an email from Tesco giving him priority slots. The strange thing is it’s an old email he didn’t register with the government. I don’t know how they are doing this, it’s weird. Tesco obviously didn’t find him by his email address but his home address.
That’s sounds quite decent in the scheme of things.
1 Like