Decided to take the DMDs following very helpful advice from people on this forum.
MS nurse was great - spent ages with me - eventually agreed on Avonex. Took a few weeks but eventually things were set up for this week. HaH to deliver yesterday, nurse coming today to show me the works - all looking good.
HaH didn’t appear during the four hour slot I had been given. When I rang they said would arrive within next two hours - definitely on the van - don’t worry. No show so I rang again - “sorry the refrigeration unit on the van has exploded so the drugs have had to be put in quarrantine - they will issue some more tomorrow and send by courier in time for the nurse at noon”.
Checked this morning - “yes they have been dispensed and the courier will be with you by noon”. I said 75 minutes to get from the Midlands to Surrey is unlikely. “No I am assured they will be there”. No they won’t!
I find HaH are not at all proactive in their communications - I have had to chase all the time. They come up with stories which you couldn’t make up. I hate the thought of dealing with this every month - apparently I am down for four weekly deliveries.
Is this par for the course? Sorry if this is a boring story - I know they have been in some difficulty