Hi, oh grr and grrr and once again arrrgghhh!!!
You know I am waiting for an appointment for my pre-op assessment re my spc op on 4th July.
Well this morning, a letter popped through the letter box with the NHS logo. Hubby passed it to me, so I think,
Oh good. My appointment.
Well on opeing the thing and reading it
s message I am flabberchuffin gasted!
It was my copy of a letter to my GP.
It had MY name and MY address and MY date of birth, so it hadn`t been sent to the wrong person. This is how it reads;
Dear Dr C,
this patient falied to attend their last neurology appointment. Due to the vast pressure on the NHS, she has now been discharged from neurology clinic. If you feel she needs a further appointment, please refer her as a NEW patient.
What the blummin
My head by this time, was running at 50 to the dozen…what? How? why?
My morning carer was here and she and my hubby looked at each other, as if I had gone truly round the bed and kept out of my wheelie`s wheels, as I flew round the house…didnt tell you my wheelie has wings, did I? I digress…
I gathered my file of
disabled info and pulled out letters and detritis from past appointments.
I knew I hadnt missed an appointment…as I chuffin` would anyway!
And then…EUREKA! I solved the problem.
Right, this may take a couple or 3 reads, before it becomes clear to you, so hang in there, yeh?
Last August ish, I saw a neuro at Huddersfield… Now he was the guy who sat very patiently (no pun intended there), listening to me and explaining all the tests and notes that had happened in the past 14 years…he was actually a lovely bloke from Africa, who had a special interest in Hereditary Spastic Paraparesis. he told me about his findings in other countries.
Anyway, then he said, with no prompting from me, that he wouldn``t ever discharge me, but would be happy to write any reports for insurance or DWP or anyone at all, about my diagnosis of Idiopathic Spastic Paraparesis. He also explained why MS was ruled out completely.
At the end of the consultation, he said he would be handing my care back to Halifax.
A while later, I received a letter telling me my next follow up appointment would be in October 2013…fine. I filed it.
A few days after, another letter came telling me that appointment had to be changed to the following month. I filed it and amended my diary.
Today on closer inspection of BOTH letters, I see that the November appointment is for 2012!
Aha! Do you see what`s occurred?
Whoever typed the letter, put 2012 instead of 2013!!!
So today`s horrid letter is from someone checking back to see who had missed appointments last year!!! obviously I hadnt noticed the error when I received the letter.
But is it MY job to spot THEIR errors? I think not!
So on Monday, I`ll have to ring my GP and explain this debacle to her and then ring the hospital and tell them of their mistake and of the absolute upset they have caused me.
I expect i`ll get the usual half hearted apology and no-one will admit to actually making the mistake in the first place, no doubt.
I say eh? As if I haven`t got enough to think about. Grrrr!