We’re excited to share that our MS Help team are now available on webchat, making it even easier to get support when you need it.
You’ll be talking to the same friendly team you’d speak to on the phone, no bots, just real people here to help.
You can access webchat via the below pages. Just look for the blue speech bubble on the bottom right of the page:
- Support and community: https://www.mssociety.org.uk/support-and-community
- Newly diagnosed: https://www.mssociety.org.uk/living-with-ms/newly-diagnosed
- MS Help: https://www.mssociety.org.uk/support-and-community/ms-help-support-services
- Treatments and therapies: https://www.mssociety.org.uk/living-with-ms/treatments-and-therapies
Opening times: Monday to Friday, 9am–5pm (excluding bank holidays)
The team offers emotional support and information on a wide range of topics, including symptoms, diagnosis, research, accessing services, and benefits. They’re here for anyone affected by MS — including people with MS, those going through diagnosis, carers, friends, family and professionals.
All conversations are private and confidential, so you can feel safe reaching out.