Good evening everyone,
It has been a very long time since I posted on here, but hope you are all doing as well as you can. I am in the process of applying for PIP after being on DLA for almost 14 years. I was due to have my face to face at home this morning, but due to the behaviour of the assessor, this didn’t take place. I am in the process of putting in a formal complaint to DWP and to Independent Assessment Services ( formerly Atos) and I have an appointment to see my MP tomorrow evening.
There were a few reasons why the assessor decided she couldn’t stay which I won’t go into at the moment, but one of them was the fact that I insisted on having the interview recorded. Having taken into account IAS’s appalling reputation, I was not prepared to be at the mercy of an incompetent and untrustworthy company. I had informed them of the fact I wanted to record the interview a week before and was told I needed to produce two copies of a cassette or CD.
I just wanted to know if anyone on here who has had a PIP assessment has recorded their interview and if so what equipment you used. When I phoned IAS immediately after the assessor left ( without a by your leave or any mention that she wouldn’t be coming back) to complain about her behaviour, and to challenge them about the DWP policy of using certain recording equipment, the individual I was talking to, blythely told me it could be picked up in Tesco or Asda. Hmmm.
I have done a lot of research over the day and don’t intend to let this rest, but I’d be interested to know what experience others have. I will keep you informed of my progress and if anything crops up that I think will be of use to others in their own claims. It is bad enough having to deal with this Sword of Damocles without having to deal with DWP nonsense.
Best wishes to everyone