To be fair to B&W, they are lawyers who are benefit experts and I think they couldn’t really get the same quality of info if the site was free. And they are not a charity.
It’s really not a lot of money when you consider the amount of info that’s available. In fact I think it’s great value for money. I only got DLA by following their guide… and had previously been declined.
Benefits and Work staff have a right to make a honest living by charging a very small annual fee to access their excellent guides and advice. It’s not “making money out of the disabled” Having a disability doesn’t give you a right to get everything free. They are not exploiting or conning anyone. By it’s very definition professional advice costs money.
If you prefer not to use the service there are lots of free guides available on the net but it is dishonest to pretend to be one member when you are actually 12.