NEW MS FORUM .....again.

Everyday living
1

Hiya

According to an ms email yesterday we are all moving to a new forum this month. Anyone else got this email from Oliver from the MS Society?

Below is part of the email:

We want everyone using our forum to have the best possible experience. So we’ve been working with the forum community to find out what can be improved and make sure it’s a great space.

That’s why we’re excited to announce the launch of a new forum. We really hope you’ll like it.

Don’t worry, all your existing threads will be on the new forum. And you’ll be able to access your account, private messages, threads and comments as usual.

When will this happen?

Our new forum will go live at the end of April.

  1. Your account will move over to the new forum.

  2. At the end of April, we’ll send you an email with a link to change your password.

  3. Click on the link, and it will take you to a webpage where you will need to change your password.

  4. Once you’ve changed your password, you’ll be back in your account and you can use the forum as usual.

Please note: a few days before the launch, our current forum will no longer be available.

I can’t remember what version of the forum this will be for me now 3 or 4. How about you?

Here we go again folks!

Marty

2

I got the email. Personally I am looking forward to some new software and I’m hopeful that we will be moving to a more modern platform. I own and run a very large online forum (not MS related) and the format of this forum I find very frustrating.

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3

Yes I got the same message.

I agreed to take part.

4

Hi

i get what yuo are saying but…life is costamtly changing with technoloyg adapting even quicker!

i wondr how i willl feel when its a robot thats replacwd my carers?

el

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5

Yes, got the email.

Realise we have to move with the times.

When it changed to this forum I lost my avatar so found this one, rat with gold earring. Better save it.

The previous forum used to send an email if you made a comment on a thread then other people commented.

Thought that was good as people were more likely to log in if something they had commented on was being discussed.

Fingers crossed we all get safely teleported over to the new site!! laugh

Jen

6

Has anyone been asked what they would like to gain in the new forum?

or indeed anything they would like to lose?

The forum is much better than the stream of consciousness provided by facebook.

when first diagnosed I found searching old posts useful. I have started very few posts, but have received some useful recommendations. I try to make useful comments when I think I have some useful input.

I wonder how people use the forum compared to using the website.

has any research been done on this?

7

Yes I did

8

I’m always opposed to change. I guess it’ll depend on what kind of “improvements” they’ve made.

9

Me too CC58. I uphold the 5th amendment laughlol.

10

Hi Jen, there will be avatars on the new forum, and as well as receiving a notification for threads you subscribe to or comment on, you can also tag members on a post and they will receive a notification that you mentioned them.

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11

Hi crd, there will be a new and improved search function, making it easier to find the threads that are important to you.

We gathered feedback from two surveys, asking for your thoughts on the forum and about using forums for online support more generally. Over 1,350 people with and affected by MS completed the survey and that feedback helped us shape the requirements for the new forum. We also asked members recently to help shape the new category boards, which we will offer on the new forum.

Oliver

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12

Thanks,

What do you mean by ‘threads you subscribe to?’ is this a new feature?

Excited for the new and improved forum.

Thanks

Jen

13

Thank you. From the numbers involved was it done through the MS Register?

Have you done any work on classifying frequency of use?

Lurkers Starters Replies

Would have been more appropriate to have used the web site?

Does it supplement/replace the phone?

I think the site is doing a good job and I hope the new version will do an even better onr!

14

Had the email, also had a message asking if I wanted to take part in testing the new forum, I agreed but heard no more ?

15

Thank you for the supportive comments, crd. We ran surveys via this forum to gauge our members opinions and understanding of what works best and what is needed to improve the current offering.

As well as this, we also ran a discovery phase which looked at both forum and website analytics to help shape this understanding.

The forum will remain as a peer to peer support space, and as such will not supplement our MS Helpline service.

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