I've got the next few Mondays off - lucky me!
Instead of sitting around and wasting it, like I always do, I thought: "Why don't I book up for some lovely complementary therapy - aromatherapy or something - at our brand new local MS therapy centre, newly opened this week?"
So rang up to try to find out some basics, and whether there's any chance of booking anything lovely for one of my days off.
Absolutely useless! Apparently, you can't make appointments for anything over the phone. When I enquired about aromatherapy and/or reflexology, she said: "Ooh well, I don't know; I'm not the aromatherapist, you see."
Well what DO you have to do, if you want to make a flippin' appointment? They only publish one number on the website, and that was the number of Main Reception - which I rang. They didn't have a separate number for "appointments".
Then I asked whether you can book one-off sessions, or whether you'd have to commit to a course (useless for me, as I work full time).
"Ooh noo, you'd have to commit to a course".
"Er, well...that's a bit tricky, as I work full-time, I only get the occasional holiday. Is there no way I can have just a one-off session of anything?"
"Noo, well, I'm not the aromatherapist, yer see. We're only open weekdays..."
"Yes, yes, I know that. That's why I'm asking whether I could book any one-off sessions that would fit in with work".
And the final nail in the coffin? I've got to get written permission from my GP to have any of it - even completely non-inasive stuff like reflexology or aromatherapy, that I could have on the high street, no questions asked.
As I can't even get to see my GP for a fortnight - not that I think it's any business of hers what complementary therapies I choose to pursue - I have zero chance of getting written permission for weeks, let alone in time for my forthcoming days off.
So all a complete waste of time even asking.
I've already got disillusioned at the very first phone-call, and am thinking I could have complementary therapy absolutely anywhere, and there wouldn't be this level of vagueness or red tape. How can you ring reception, and it not even be possible to do a simple thing like book a session?
I do understand why some things, like the HBOT, can only be booked in blocks, and might need the OK of your doctor. But I wasn't even interested in that. Just thought I might be able to get a nice, relaxing, aromatherapy massage.
I shall either go elsewhere, or (most likely) not bother at all. But I'm not at all encouraged to pursue things with the therapy centre.