It wasn't broke so did you need to fix it?????

I have been using the MS site for 10 years and this new one is horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible, AND ABOUT AS USER FRIENDLY AS A CHOCOLATE TEAPOT. Who designed it - a crystal meth user on a three day trip??? I cannot find anything. Why did you change it? Why???