Try to write down ahead of the appointments the way you feel when your symptoms are causing you problems at work. It’s good to be positive but maybe not in that situation! There is a form that has to be filled in to apply in relation to civil service pensions (I am a civil servant) and I would have thought that a large employer like BT would have something similar. In which case you can ask to see it although I would have thought you should have seen it already. Are you in a union? I was in a dispute with my employer last year and my union rep was invaluable. Claire x
Thanks Claire…yes I am in the union so and my rep is already working with me so hopefully something will be sorted soon. I’m going to have to start keeping a diary as you say and just be honest in it about how I feel. Thank you Lisa x