About three months ago I had a really horrible time with Healthcare at Home. I posted about it at length - basically they told me they would deliver Fampyra on two different days and didn’t manage to get it on the delivery van on either day. They couriered it to me in the end. I changed to getting it from Bupa Homecare and that was the end of that (they were meant to be sending me something to make a complaint but they never did and I gave up trying to ring them about it - anyone who’s tried to call them will know why).
Anyway, yesterday I got flowers from them, with a card saying ‘With apologies from Healthcare at Home’. Isn’t that sweet? Of course I shan’t be going back to them. But I wondered if anyone else has had flowers and an apology for their abysmal service?