I decided that my poor old Christmas Tree was now just too old and I wanted one of them with the lights already on.
Went into a well known DIY shop… looked at the trees… found one that I liked… saw another one that was bigger and better… which had been priced wrong. Asked the till assistant that if the price that was shown, was the price that they had to sell it to me for, she said ‘yes’.
However – the sales assistant was wrong. If an item has been priced incorrectly and you are just looking at it (you haven’t agreed to buy) then the retailer is under no obligation to sell it to you.
The price ticket is an invitation to buy. The retailer can then refuse to accept your offer to buy. It’s a different kettle of fish if you are already part way through the process because they’ve invited, you’ve offered and they’ve agreed to sell. If they then discover the price is wrong it’s too late you have to get it at the displayed price.
yes, we had a bargain like that with ours, exactly the same thing, they sold about half a dozen in the space of 2 minutes! It’s a lovely tree, so much so that we discussed where it would be going on the first viewing of this bungalow back in November last year, I knew from the minute we walked in that it was meant to be ours. I have never paid the right pricce for anything in this particular garden centre, their pricing and tills just don’t seem to be in synch!
When I worked in a store, was medically retired in 1993, the customer was always right, im hoping the rules have not changed, but back in my days the price shown, is the price you paid so it would have to stand, I remember seeing a pyrex bowl for a cassarole was priced up at 99p and not the £ 9.99 it should have been so I got a right bargain, but that was back when the products had price stickers on it not the barcodes all shops use now. Good grief just read that back I sound really old lol
The best is when you try to point out that even the scanner price was different from the ticket on the item and when you try to pay the ticket price, the shop assistant says “yes, we do discounts every day! Wonderful isn’t it!” Not for them when they come to see you have sold something for a quarter of the ticketed price!