# Help and advice please **URL:** \ **Category:** Caring for someone with MS\ **Created:** [13 August 2020 12:52 UTC](https://forum.mssociety.org.uk/t/help-and-advice-please/34003 "2020-08-13T12:52:16Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sammy321](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@Sammy321](https://forum.mssociety.org.uk/u/Sammy321)\ **Post date:** [13 August 2020 12:52 UTC](https://forum.mssociety.org.uk/t/help-and-advice-please/34003/1 "2020-08-13T12:52:16Z")
Hello everyone my name is sammy I live in southern Spain my sister Emma lives on Anglesey North Wales she has MS and is in a wheelchair. Im really concerned as Emma hasn’t any family or friends supporting her and her care workers are being unkind and uncaring I really don’t know what too do so would really appreciate anybodies advice. Many thanks Sammy ---
**Author:** ![Boudica405](https://avatars.discourse-cdn.com/v4/letter/b/c4cdca/32.png) [@Boudica405](https://forum.mssociety.org.uk/u/Boudica405)\ **Post date:** [15 August 2020 13:37 UTC](https://forum.mssociety.org.uk/t/help-and-advice-please/34003/2 "2020-08-15T13:37:16Z")
Hi Sammy, mmm…difficult one. It is so hard for you to check on her with living so far away and it isnt the best of times to visit, as quarantine would be necessary. Does Emma live alone? Sounds like she does. Has she ever talked about maybe moving into a property within a sheltered scheme? Dunno, it`s just a suggestion. Boudsx ---
**Author:** ![catwomanCarole58](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@catwomanCarole58](https://forum.mssociety.org.uk/u/catwomanCarole58)\ **Post date:** [24 August 2020 09:35 UTC](https://forum.mssociety.org.uk/t/help-and-advice-please/34003/3 "2020-08-24T09:35:41Z")
Hi Sammy Are Emma’s care workers employed by the local authority? Who pays them? If at all possible I’d put a complaint in about their attitude. very uncaring care workers!